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Customer care: Hours of operation
Our customer care team is available to help with whatever you need.
Monday – Friday: 7am – 5pm (excluding public holidays)
Drop us a line today.
Contact us by email
Contact us by phone (only for Debt Solutions)
1300 728 102
Contact us by mail
33/207 Currumburra Road, Ashmore, QLD 4214,
Australian Credit Licence Number
Inquiries outside of business hours
If you’ve contacted us outside of our business hours, we’ll respond as quickly as we can — usually within the next business day.
If you’ve submitted a loan application and are wondering how long approval takes, we usually provide an answer sameday or the next business day (if all necessary information is provided).
Swoosh Finance makes every effort to help a mate in need.
And we’re always looking for ways to improve our service.
If you have a complaint or concern, please contact us by email.
We’re here to help
No matter your question or concern, we’ve got you covered.
We’re here to partner with you and take care of you throughout the process.
Feel welcome to contact us at any time.
As a responsible lender, we practice transparency and honesty.
Visit our policy pages for further information.
Say goodbye to stress
Choose a lender you can trust.
Apply online with Swoosh today.