Supporting customers affected by COVID-19 | Christmas Eve & New Year's Eve Hours: 7am-1pm Click here

Supporting customers affected by COVID-19

As the impacts of the coronavirus (COVID-19) outbreak continue to evolve, we are closely monitoring and reviewing our response in line with advice from the World Health Organisation and health and government authorities in the regions where we operate.

The health, safety and wellbeing of our customers, employees and the community is paramount and we are taking a cautious approach consistent with the latest medical advice and government requirements. Supporting customers affected by COVID-19.

If you have been impacted by COVID-19 please email our friendly team at recoveries@swoosh.com.au. They will assist you as best they can, and outline any available options at this time. Customer service remains top priority and our Applications and repayment teams are working to ensure service levels remain that way.

 

Business Hours for Christmas Eve & New Year’s Eve

We will be open from 7am-1pm on December 24 & 31 (Christmas Eve & New Year’s Eve).

Normal business hours (7am-5pm) will be in place from December 25-30.