Application process
How do I sign my contract?
We’re 100% paperless! Even our signatures are electronic. When you receive an offer via email, you’ll be directed to a secure page where you’ll sign your contract online. A copy of your signed loan documents will be sent to your registered email account.
What if I’m bankrupt or in a part IX debt agreement?
We still consider applicants that are in a part IX debt agreement or currently bankrupt. We will consider a range of factors to see whether you quality for a Swoosh secured loan. Learn More: Swoosh credit guide
Can I have more than one Swoosh loan at a time?
You can apply to refinance your loan with Swoosh after 6 months of repaying your first loan. Approval will depend on your circumstances and repayment history.
If I have a current loan with another company, can I still apply for a Swoosh loan?
Yes, if you have other loans, you can still apply for a Swoosh loan. Because we practise responsible lending, we’ll only approve your application if we believe you can afford to repay your Swoosh loan.
Do I need to give a reason for my application?
Swoosh always practises responsible lending. You’ll be asked to list a reason for your application.
How can I check my loan application status?
You can check the status of your application by contacting us directly.
How does the application process work?
Our application process and approvals are 100% online. You can do everything in just 3-easy steps, getting you your quick loan fast.
- Complete an online application on your mobile phone, computer or tablet. Applications only take minutes.
- Approval of your loan is provided within minutes of you providing the required information (during business hours)*.
- After approval, an offer is sent to you via email. Once you’ve signed the contract, we’ll send the money directly to your bank account!
How long will it take for my loan to be approved?
Approval of your loan is provided within minutes of you providing the required information (during business hours)*. The decision will arrive promptly - right in your inbox.
Bad Credit Loans
Can I get a bad credit loan to consolidate debt?
Yes, you can! At Swoosh, we understand that it can be hard to stay on top of debt when you’re trying to manage multiple loans. And that it can be tricky to find someone who will look beyond your bad credit history. That’s why we offer bad credit loans and only assess your application based on your current financial situation.
What are bad credit loans?
Bad credit loans are small cash loans available to individuals with a poor credit history who might ordinarily be denied a loan by a traditional lender.
How can I get a personal loan with poor credit?
Simply apply for a Swoosh bad credit loan online. Swoosh is a responsible lender, which means that we will only loan an amount that you can comfortably repay now. And we make sure you have all of the repayments information in advance—so there are no hidden surprises.
How much does a declined loan affect credit score?
The short answer is that a loan rejection doesn’t hurt your credit score. However, if you continue to apply for loans and continue to be rejected in a short space of time, this builds up numerous “hard enquiries” regarding your credit, which can lower your score. The best advice we can give is to apply for a cash loan without credit check if you have been rejected recently.
How can a loan improve my credit score?
Believe it or not, securing a loan and repaying it successfully can actually help to improve your credit score. By paying your monthly bills on time, you’ll find that your credit history will gradually improve. If you find that it’s hard to manage multiple debts, it might be a good idea to look into getting a debt consolidation loan, so you only need to make one recurring payment.
How is Swoosh able to offer bad credit loans?
For those who find themselves financially secure after a history of bad credit, it can still prove very difficult to borrow money.
Rather than focusing on your bad credit history, our team of expert (human!) assessors carefully examines your current financial situation to make sure you’re able to make the loan repayments. This is how we can offer those with unfortunate histories a second chance to get the loan they need.
How much can I apply for?
You can apply for a bad credit loan of anything between $2,000 and $5,000.
What are your rates and fees?
You can find these out on our Payday Loan Rates and Fees page.
How quickly can I get a loan for bad credit?
Unlike banks and other lenders, Swoosh doesn’t require extensive paperwork. We use a simple process that’s 100% online. We only need a few pieces of information from you plus 90 days of bank statements. Approval usually comes within an hour of providing us with the information we need, so the majority of our customers receive their bad credit loan the same day.
Bond Loans
How much is a rental bond?
Rental bonds can be quite pricey, which is why you might want to take out a loan to help keep your finances manageable. How much you can be charged for a rental bond will depend on where you live in Australia. While most states limit the cost to 4 weeks' rent, there are exceptions.
What type of rental can I use my bond loan on?
You can use the cash on any type of rental bond, whether it’s a private rental, apartment complex, or any other type of property. You can also use it to help cover any other expenses like moving costs or storage.
How long does the approval process take?
It only takes minutes to apply for a bond loan. And as soon as we have all the required information, you should be approved and have the cash in your bank account within the hour.
Cash Loans
What do you need for a cash loan?
You need to be able to provide us with current bank statements, two forms of ID, as well as employment payslips.
Where can I get a cash loan with bad credit?
At Swoosh, we look at your ability to repay the loan now – not some point in the past. So we can offer cash loans to those with bad credit, as long as you’re an Australian resident, you own a vehicle of some sort, you’re 18 or over and employed.
Where can I get a same day cash loan?
Are you thinking, “but I need a cash loan today!”? If you apply online with Swoosh, in most cases you can get your money on the very same day. Our assessors aim to review your application within minutes and send an approval within one business hour assuming all the correct information has been provided. It’s free to apply and, as responsible lenders, we will only ever approve your loan application if we believe you can make the repayments.
Can I get a cash loan without a bank account?
No, as the funds are transferred directly into your account you will need a bank account to get a loan.
When will the cash be in my bank account?
At Swoosh, we work hard to make sure the cash is in your account as fast as possible. We’ll direct deposit the cash into your bank account within one business day of your loan approval. Contracts are signed electronically, so there’s no paperwork hassle.
If you return your contract by 3:30pm (AEST) time, your funds will be transferred overnight.
Contact information
What are your contact/business hours?
At Swoosh, we work hard and play hard. Our customer care team is available Monday to Friday 7am – 5pm AEST (excluding public holidays).
Outside of business hours, you can email Swoosh at applications@swoosh.com.au and our team will aim to respond to your inquiry within the next business day.
How do weekends and public holidays affect the service?
Swoosh is unavailable on weekends and public holidays as Australian banks often cannot process loan payments.
What if I apply outside business hours or over the weekend?
If you’ve applied outside business hours, we will review your application as quickly as possible the next business day. We may need to contact you to verify details or obtain extra information and documentation.
Credit and employment checks
Can I get a Swoosh loan with bad credit?
Yes, it is possible for you to receive a secured loan with bad credit at Swoosh. We look at the ‘here and now’ of your financial situation, assessing everyone on an individual basis. We want you to receive the assistance you need, so we look at more than just your credit history.
We offer online cash loans after evaluating current bank statements and, assessing whether the applicant has the ability to repay the loan. This way we are comfortable offering bad credit loans to those who have been impacted by their past, getting them the cash they need.
Will you be contacting my employer?
In some cases — like if your employment status or details are unclear — Swoosh may need to contact your employer or payroll officer to verify details and your financial situation.
Does Swoosh do credit checks?
We conduct credit checks on every application. After evaluating current bank statements we determine whether you have the ability to repay the loan. This way we don't solely rely on a credit check - bad credit history follows thousands of Australians each year and we at Swoosh understand that this can happen to anyone. So if you’re able to pay off the loan now, you can borrow money against your vehicle and get your cash flow sorted.
Debt Consolidation Loans
Does a debt consolidation loan really work?
Yes, it works to simplify your debt situation. Instead of paying off multiple loans and having to keep track of all the monthly payments, you only need to focus on one. And because you only need to pay one set of fees, interest, and monthly payments, you may end up saving money.
Is it easy to get a debt consolidation loan?
With Swoosh, it’s as easy as 1-2-3.
1. Complete an online application.
2. Provide the requested information.
3. Sign the offer email!
How quickly can I get a loan?
Our 100% online application only takes minutes to fill out. Once received, we can get you the money you need on the same day.
For more information: How to Apply for Payday Loan Online
Does a debt consolidation loan go into your bank account?
Yes. Within an hour of receiving the required information from you for your application, you should receive an offer email, which you will need to sign. Once you have signed, most applicants receive the money in their bank account the same day.
Can you get a debt consolidation loan with poor credit?
Yes, it is possible. Your credit history is exactly that—history. We believe in responsible lending and consider every loan application on its individual merit.
Do debt consolidation loans hurt your credit?
No, not in the long run. There may be a small dip in your credit score at the start. But because you're only paying off one loan, it's easier to keep track of your finances and pay on time. So, your credit score will improve over time.
Do you need a job for a debt consolidation loan?
One of our eligibility requirements is that you have been employed for at least 3 months. However, it does not need to be full time or permanent employment.
What interest rate will I get?
We have a $0 application fee, a $400 standard establishment fee and the interest rate is 47% (Comparison Rate 66.0347%). All our fees and rates are clearly displayed on our Payday Loan Rates and Fees page.
What will my repayments be?
You can calculate your repayments up front by using our repayments calculator.
Emergency Loans
How much emergency money can I borrow with a loan?
You can borrow between $2,000 and $5,000 with an emergency cash loan from Swoosh to cover any unexpected expenses.
Can I get an emergency loan with a low income?
You may still be eligible as long as you are employed for at least 3 months with a consistent income. As responsible lenders, we need to verify that you can reasonably repay your loan.
What do I do if I need cash urgently?
You can apply for a Same Day Loan or check out our blog on how to earn money fast for ways to get urgent cash when you need it.
Holiday Loans
Can you get a loan to go on holiday?
Yes! And boy, do some of us need it after the year we’ve had. Just apply online with Swoosh for a secured loan of anything between $2000 and $5000 and you could be heading off on your trip sooner than you think.
How do holiday loans work?
At Swoosh, our holiday loans are secured quick and simple cash loans of between $2000 and $5000. Some people call them Payday Loans. Use the repayments calculator on this page to tell us how much you’d like to borrow and find out what you’d have to repay each week, fortnight or month (whatever’s easiest for you).
Learn more: how to apply for a payday loan online
How much is a holiday loan?
You can borrow anywhere between $2000 and $5000.
Can you use a personal loan for a holiday?
At Swoosh, we don’t mind what you use your loan for. Whether you need quick cash for an emergency or a family holiday, if you’re an Australian citizen or permanent resident, at least 18, own a vehicle and are employed in some way, you’re eligible to apply. Applications are free and 100% online.
How quickly can I get my holiday loan?
Since our application and approval process is 100% online, in most cases, if you supply all the information we need, we can transfer the money to you that same day.
What will my repayments be?
Use the repayments calculator on this page to find out what you’d need to repay. We take a flexible approach to repayments so you can make repayments to your loan every week, every fortnight, or every month—whichever works best for you.
Loan eligbility
How long does the application take to complete?
We pride ourselves on our same day loans, and our online loan application takes only minutes to complete.
Am I eligible for a Swoosh loan?
To be eligible for a Swoosh loan, you need to meet the following criteria:
- Be over 18 years old
- Permanent Resident or a valid visa holder of Australia
- Employed for at least 3 months with minimum weekly pay of $300 (after-tax)
- Own a vehicle registered in your name
Loans Against Car
How do I get a loan against my car?
With Swoosh, you can apply in minutes and get a small loan against your car whenever you need it.
Is the loan process online or in-person?
Our process for a loan against your car is 100% online. You can apply 24/7 to borrow some quick cash through our simple application form.
How to check if a car has a loan against it?
You can check if a car is being used as security for a loan in Australia by looking it up on the register of encumbered vehicles.
Can I get a loan against my car for personal use?
Yes, Swoosh offers secured small personal loans. And you can use your personal loan for anything you like!
Online Loans
Are online loans legit?
Online loans are 100% legal. However, as with anything, when looking for online loan providers you need to do your research to make sure you’re choosing a reputable lender. Swoosh has been helping out Aussies with quick cash since 2014 and our team is led by Brent McIntyre who has spent 20 years in the finance industry. Find out more on our About Us page.
Can I get a loan without a bank account?
No, as the funds are transferred directly into your account you will need a bank account to get a loan.
How can I apply for a loan online?
You can apply for a loan of $2000-$5000 online at swoosh.com.au—it’s completely free to apply!
Is there a way to get an instant loan?
In order to practice responsible lending, online loan providers must go through an approval process to ensure applicants are capable of making their loan repayments without suffering financial hardship. This takes time. But at Swoosh, our loan specialists are on-hand to assess your application within minutes of receiving it and, in most cases, we can approve your application within one business hour. In the world of loan applications, that’s pretty instant!
Why are Online Loans so popular?
Online Loans are simple and quick—allowing you to receive your cash as soon as today.
When will the cash be deposited in my account?
Once you return a signed contract electronically, we’ll deposit the funds directly into your bank account.
If your contract is returned by 3:30pm AEST time, the cash will be transferred to your bank overnight. If you’re with a ‘same day payment capable bank’—such as Commonwealth Bank, Westpac, NAB or ANZ—your funds will appear in your bank account within one business day.
Payday Loans
Are payday lenders regulated?
Yes, these days, all payday lenders must act in accordance with Australia’s responsible lending laws. Responsible lenders need to take reasonable steps to ensure that you are able to repay the loan before they approve your application.
Are payday loans legal?
Yes, payday loans are legal–and by law, payday loan lenders must lend responsibly. That means payday loan providers must assess your financial position and make sure you can afford to repay the loan without substantial hardship.
Do payday loans show on your credit report?
If a payday loan provider conducts a credit check when you apply for the loan, it will show up on your credit report. This is not necessarily a bad thing, however if you fail to meet your repayments on the payday loan, it will show up in your credit history as a default, which could negatively impact your credit score.
Are payday loans easy to pay back?
As a responsible lender, Swoosh will only approve your loan application if we believe you’re capable of repaying the loan. Not only that, we’ll align your repayments with your payday so you never miss a repayment.
How quickly can I get a payday loan?
Our 100% online application only takes minutes to fill out. Once received, we can get you the money you need on the same day.
For more information: How to Apply for Payday Loan Online
Can I still get a payday loan even if I have bad credit?
Yes, it is possible. Your credit history is exactly that – history. We believe in responsible lending and consider every payday loan application on its individual merit.
Can I apply for a payday loan with Swoosh if I already have a loan with another company?
Yes, if you have other loans you can still apply for a loan with Swoosh. As responsible lenders, Swoosh will only approve your application if we believe you can afford to repay your loan.
What interest rate will I get?
All our fees and rates are clearly displayed on our Payday Loan Rates and Fees page.
What will my repayments be?
You can calculate your repayments up front by using the calculator on the right hand side of this page.
When will I receive the money?
Within an hour of receiving the required information from you for your application, you should receive an offer email, which you will need to sign. Once you have signed, most applicants receive the money in their bank account the same day.
What happens if I don't pay my payday loan?
Our payday loans are secured loans, which means your vehicle is used as security for the loan. In the unlikely event that you do not pay your loan repayments, the lender is entitled to repossess your vehicle. However, at Swoosh this is very unlikely to happen, as we make every effort to ensure your repayments remain affordable should your financial situation change. If you need assistance making repayments or need to discuss your current financial situation, we have a dedicated team that can help you explore your options. You can contact them directly by sending an email to assistance@swoosh.com.au.
Policies and complaints
How can I make a complaint?
Swoosh makes every effort to help a mate in need. Your concern is our concern and your satisfaction is important to us. Swoosh is always finding ways to improve our service, which is why we ask for your feedback. If you have a complaint, please contact us.
Policies and complaints
As a responsible lender, Swoosh practises transparency and honesty. Visit our policy pages for more information.
Repayments and Fees
What if I need financial hardship assistance?
In the event of needing financial hardship assistance, you may be required to provide supporting documentation such as:
- A Separation certificate (where termination has occurred)
- Centrelink benefit documents (if applicable)
- Bank statements for the previous or current month
- Proof of bills (e.g. phone, rent, utilities etc.)
- A budget
What if I am unable to pay on my scheduled repayment date?
Loan repayments will be direct debited from your account on the agreed repayment dates. A dishonour fee of $35 may be charged if the payment is missed. Avoid penalties by ensuring the required cash is available in your bank account as agreed in your repayment schedule.
Should you be unable to make your repayments on time, please contact Swoosh for a confidential discussion so we can determine how best to assist you. Conversely, Swoosh will contact you to understand any difficulties you may be having. Learn more: What are my responsibilities
What time will the repayment be direct debited?
The amount due will be direct debited from your bank account overnight on your chosen day of payment.
How can I check the amount I owe on my loan and my repayment schedule?
You can review this information by contacting us directly.
How much does it cost?
We’re transparent with our fees. There are no hidden fees, so you can make the best decision. Find out more here: Payday loans rates and fees
How do I make loan repayments?
Swoosh loan repayments are direct debited from your bank account and are scheduled in alignment with your current pay frequency. You may review your repayment schedule by contacting us directly.
What are my responsibilities?
When applying, we ask that you consider your situation and apply only if you’re confident you’ll honour your promises to us.
Once you’re approved for a Swoosh loan, it is your responsibility to ensure you have sufficient funds in your account on your scheduled repayment dates. Swoosh may send you an SMS to remind you when your repayments are scheduled to be processed so you can ensure you have sufficient funds available. Learn more: What are my responsibilities
Same Day Loans
Can I get a Same Day Loan if I have bad credit?
Yes, it is possible. Your credit history is exactly that – history. We believe in responsible lending and consider every Same Day Loan application on its individual merit.
Can I apply for a same day loan online?
Yes. At Swoosh, our loan application process is 100% online.
What happens if I apply outside of business hours?
If you apply outside of business hours, we will review your application as quickly as possible the next business day. We may need to contact you to verify details or obtain extra information and documentation. The quicker you respond, the quicker we will be able to approve and process your loan.
Can I apply for a Same Day Loan with Swoosh if I have an existing loan with another company?
Yes, if you have other loans you can still apply for a Same Day Loan with Swoosh. As responsible lenders, Swoosh will only approve your application if we believe you can afford to repay your loan.
Secured Loans
Is it hard to get a secured loan?
It’s simple, fast, and easy to apply and get approved for a secured loan with us. As long as we have all the information we need, you could be approved the same day you apply.
Secured loans vs unsecured loans
A secured loan uses an asset, often a car, as collateral for your loan. Whereas an unsecured loan does not use any type of asset as security. The increased risk to the lender means unsecured loans tend to come with higher interest rates.
Read more on the difference between secured and unsecured loans.
Can a secured loan help build credit?
Yes, a secured cash loan can help you build credit. Making repayments and settling your loan will help build a good credit score.
Security and bank details
Will my bank be ok with me inputting my login details into your website?
We would recommend reviewing the terms and conditions of your internet banking provider. Before submitting your banking credentials, know that security is exceptionally importance to us, so we ensure that:
- Your data is encrypted in transit;
- We don’t have any functionality over your bank account; and
- We only have access to a read-only service
What happens to the online bank statements you obtain?
The read-only bank statements help our professional assessors make responsible lending decisions. The statements are securely stored as long as necessary to manage your account.
How do you protect and store my bank information?
When you enter login information on our website, it’s processed through Secure Socket Layer (SSL). This means an encrypted connection is always created between your browser and our servers. And it’s kept encrypted at all times.
We only store information required by law which saves you the trouble of updating, syncing or uploading financial information manually.
What level of security is used?
Proviso takes all of the required security measures (such as creating a read-only service, providing 256-bit bank level data encryption, and closing the connection with the bank immediately after the data has loaded).
Proviso also has their service tested objectively by an industry-leading security service.
Who is Biz Core™?
Biz Core™ is our trusted partner who manages our direct debits. They allow us to automate direct debits to ensure you keep on top of your repayments.
Who is Illion Open Data Solutions?
Illion, is our trusted provider of read-only access for online bank statements. All data sent to our server is encrypted with 256-bit encryption, secured by 2048-bit keys. This high level of security and encryption is the same level that banks use.
How is my information stored and protected?
Any private details entered on our website are protected by a 2048-bit Secure Sockets Layer (SSL) encryption. This ensures that all data received between you and us is encrypted, as the protection of your information is one of our fundamental concerns.
What online security measures do you employ?
Your privacy and security is of paramount importance to us.
Swoosh Finance utilises the best in online security. For more information, please view our Privacy Policy.
Is your website secure?
Swoosh’s website has a security certificate to protect your information. Swoosh is certified by Let’s Encrypt. It is a non for profit service provided by Internet Security Research Group (ISRG). Millions of businesses around the world rely on Let’s Encrypt Certification to help them protect their most important information and assets.
Small Loans
How small of a loan can I get?
At Swoosh, our small cash loans start at $2000.
Can I apply for a small cash loan with Swoosh if I have an existing loan with another company?
Yes. If you have other small personal loans, car loans, or any other type of loan, you can still apply for a small cash loan with Swoosh. As responsible lenders, Swoosh will only approve your application if we believe you can afford to repay your loan.
Can I get a small loan if I have bad credit?
Yes, it is possible. Your credit history doesn’t impact our decision. We believe in responsible lending and consider every small loan application on its individual merit.
Do small loans help your credit?
Yes, as long as you meet your loan repayments and eventually settle your loan.
Transfer of funds
How do I receive my funds and how long will it take?
Your funds will be dispatched within one business day of signing your contract, Swoosh will electronically transfer your funds into your bank account.
If you return your signed contract by 3:30pm (AEST) time, your funds will be transferred overnight.
Weekend Loans
Will my loan repayments be on the weekend?
We offer flexible loan repayment schedules that align with your paycheck. So you can make automatic repayments weekly, fortnightly, or monthly to fit your pay schedule.
Can I get an instant approval weekend loan?
We offer same day approval on our loans during business hours. And as long as we get all the requested documents and information, you should have your loan paid out within the hour.
Read our guide on getting instant approval for a personal loan.