My responsibilities

At Swoosh, we like to keep things simple — and stress-free.

That’s why your responsibilities as a Swoosh customer are easy.

Complete application

Finish your application in a matter of minutes, but supplying all of the necessary information:

To apply, all you need is:

  • Your internet banking details (for a read-only bank statement report of your last 90 days)
  • Commonly required personal details such as name, address, financial commitments, employment details, etc.
  • Your BSB and account number (so we can deposit your money)

Sign the contract

Once your loan application has been approved, Swoosh will send you all of the details via email.

You’ll just have to review the contract, sign, and return to Swoosh.

Receive the funds

After receiving a signed contract, we’ll send the funds directly to your bank account.

You’ll just need to make sure they arrive within 24-48 hours (depending on the processes of your bank).

Repayment process

Before you sign your contract, you’ll have an opportunity review your details, repayment schedule and loan costs.

Once approved for a loan, it’s your responsibility to ensure you have sufficient funds in your account on your scheduled repayment dates.

Repayments can be set to weekly, fortnightly, or monthly — to align with your pay schedule.

Swoosh can send you an SMS to remind you of your scheduled repayments. This helps ensure you have sufficient funds available.

Swoosh loan repayments are direct debited from your bank account overnight.  You may review your repayment schedule by contacting us directly.

Further borrowing

As you build your trust rating with Swoosh, you may benefit from a faster borrowing process and may be able to borrow more on subsequent loans.

However, if you default on your loan repayment, your trust rating will be affected and we may be unable to offer you further loans.

If you’re unable to make payments

Loan repayments will be direct debited from your account on the agreed repayment dates.

Ensure the required cash is available in your bank account to avoid penalties.

Should you be unable to make your repayments on time, please contact Swoosh for a confidential discussion so we can determine how best to assist you. Conversely, Swoosh will contact you to understand any difficulties you may be having.

Frequently asked questions

Check out our FAQs for answers to commonly asked questions.

What it Costs?

Swoosh offer Secured Medium Loans from $2,100 to $4,600 and are subject to APR and a comparison rate. View an example below;

Secured Medium Loan – $3,000 over 18 months

Establishment Fee$400
Annual Percentage Rate (APR)48%
Average Weekly Repayment$61.27
Total fees and charges$1,778.87
Total Repaid$4,840.14

Our Secured Medium Loan fee structure is:

Establishment fee: $400, APR 48%, Term: 12-24 months.
For more information about the allowable fees and charges for MACCs visit the MoneySmart website.

Comparison Rate: 66.0347% p.a. This comparison rate is based on the Swoosh Medium Loan for an amount of $2,500 over 2 years and a $400 establishment fee. Fees and charges are payable.

WARNING: This comparison rate is true only for the examples given and may not include all fees and charges. Different terms, fees or other loan amounts might result in a different comparison rate.

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